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Century Zhongbao
Professional Q & A
Love a profession, protect a family.
On the night of December 4, 2019, at 11:00 PM, Pan Liangliang, the night shift on-site manager of the Shiji Zhongbao Hohhot Branch at the Shangdonglinghai project, was inspecting the area near parking space 25 of the first warehouse when he discovered a drunken owner. After assessing the situation, it was found that the owner was inebriated, had no foreign objects in his mouth, but was disoriented and unable to communicate normally. The weather was quite cold, and the owner was not dressed properly. Concerned about the owner's physical condition, the security duty manager and the night shift team leader assisted the owner to the security room, called the police, and dialed for emergency medical assistance.

After the collaborative rescue personnel helped the drunken owner onto the ambulance, feeling uneasy, they accompanied the drunken owner to the hospital. Upon understanding the situation, it was found that the owner's family was in Tianjin and could not reach the scene. The security head and team members at the Shangdonglinghai project stayed with the drunken owner at the hospital, covering medical and hospitalization expenses, and only returned to their posts the next morning when the owner's condition improved.


After the drunken owner's family returned from Tianjin, they expressed their gratitude to the property management's security personnel and offered a token of appreciation. When the security head declined, the family sent two banners to the security personnel at the Shiji Zhongbao Hohhot Branch Shangdonglinghai project to express their thanks.


The security measures of a property determine the community's ability to resist external risks, and security personnel are an indispensable role in these measures. Good security personnel are of utmost importance. Security work not only involves maintaining public order, fire safety, and property management but also prioritizes the safety and interests of the owners, responding to their urgent needs. Shiji Zhongbao will continue to adhere to the principle of being people-oriented, standing by virtue, working professionally, and serving every user well.

The security team at the 'Shangdonglinghai project' not only discovered the situation in a timely manner and provided appropriate rescue methods and processes but also proactively covered the medical expenses for the drunken owner when their family could not care for them from afar, staying with them in the hospital until the owner's condition improved before leaving. This spirit of treating owners as family is worth learning for every security personnel. Therefore, the company has decided to award cash bonuses to Pan Liangliang, Fan Laiyuan, Zhang Wentang, Liao Dongfeng, and Cao Yuming, and to publicly commend them!
Our profession may be ordinary, but we still love this job and guard our family with a passionate heart!

Century Security, Security Guard, Security
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